Terms and conditions
Important: This is a customer-friendly summary of the source website’s published rules. The business owner should review and approve the complete legal terms, pricing and refund policies before the redesigned website goes live.
Booking requests
Online booking requests are processed by staff and are not confirmed immediately. For travel within 48 hours, contact the office by phone.
Cancellation information
The existing published terms request a phone cancellation at least 12 hours before travel. They also describe a $20 charge for late cancellation. For prepaid transfers, the published schedule indicates a $10 administration deduction for cancellations more than 48 hours ahead, a 50% refund for cancellations 24–48 hours ahead, and no refund within 24 hours. Please verify current policies with the business before relying on this summary.
Additional charges
Extra bags, oversized items, after-hours trips, public-holiday bookings, extra pickup stops, airport arrivals and waiting time may incur additional fees. A final quote is confirmed by the Shuttle Bus team.
Customer privacy
Information submitted through a booking form is intended for handling travel requests and contacting customers. Administrators should secure website access and configure the business privacy notice and retention policy prior to launch.